Toolkit — Facilitation Script¶
This is a field-ready script for running a 60–90 minute session to diagnose a failure and either adapt an existing system or design a Minimal Viable System (MVS). It is designed to prevent the most common failure mode: producing conversation and artifacts without decisions.
You can run this with a whiteboard and a shared markdown doc.
Preconditions¶
Do not run this session unless:
- You have at least one real, recurring failure people can point to.
- Someone present can enforce at least one constraint within the unit of analysis.
Roles (lightweight):
- Facilitator: runs prompts and enforces timeboxes
- Scribe: writes artifacts live (shared doc)
- Decider (optional but ideal): person/team with authority for the target decision
- Participants: people closest to the failure and the object of control
Hard rule: if you can’t name a decision output by minute 25, stop and re-scope.
Session Outputs (Artifacts)¶
By the end, you must produce:
- Observable Failure Statement
- Dominant problem frame + decision type
- Object of control selection
-
One of:
-
Decomposition table (if adopting/adapting), or
- System Contract + MVS builder (if inventing)
- Constraint + default (non-negotiable)
- Misuse warning + mitigation
- Next-run plan (who/when/where)
If any output is missing, the session did not complete.
60–90 Minute Agenda¶
0) Setup (0–5 minutes)¶
Facilitator says:
- “We are here to improve a specific decision by designing or adjusting a system. We will not leave without a decision output.”
- “If we can’t name an observable failure, we stop.”
- “If we can’t name a decision output, we stop.”
- “Artifacts are mandatory. Constraints are mandatory.”
Scribe opens a doc with headings:
- Failure statement
- Frame + decision type
- Object of control
- Candidate systems (optional)
- MVS (artifact + constraint + default)
- Misuse + mitigation
- Next run
1) Failure anchoring (5–15 minutes)¶
Prompt sequence (write answers verbatim):
- “What is repeatedly going wrong?”
- “Give two recent examples with dates or incidents.”
- “What does it cost?” (time, risk, money, morale, customer impact)
- “Who is impacted?”
- “How often does it happen?”
Scribe writes the Observable Failure Statement (3–5 sentences).
Stop rule: if participants can’t cite concrete examples, stop and assign observation tasks.
2) Frame selection (15–20 minutes)¶
Facilitator:
- “Which frame is dominant: strategy, discovery, delivery, cooperation, or evolution?”
Ask:
- “If we solved only one thing, which frame would matter most?”
Record:
- dominant frame
- secondary frame (optional)
- one supporting piece of evidence
3) Decision type declaration (20–30 minutes)¶
Facilitator:
- “Which decision are we failing to make repeatedly?”
Force one primary decision type:
- priority / scope / ownership / sequencing / investment / diagnosis / repair
Prompts:
- “If this session succeeds, what decision becomes easier next week?”
- “What decision keeps getting avoided or re-litigated?”
- “What decision gets forced only by urgency?”
Write:
- decision sentence: “We are optimizing the ______ decision.”
Stop rule: if the group insists the goal is “alignment,” translate it into a decision type or stop.
4) Object of control selection (30–40 minutes)¶
Facilitator:
- “What can we actually control that influences this failure?”
Choose 1–2 objects max:
- goals / work items / interfaces / domains / constraints / incentives / information flow
Prompts:
- “What would we edit on Monday to influence this?”
- “Who has authority to change it?”
- “How often does it change?”
Write:
- chosen object(s)
- authority holder(s)
Stop rule: if the object requires changing incentives/org structure and nobody present can do it, choose a different object or redesign the unit of analysis.
5) Choose path: adopt/adapt vs invent (40–45 minutes)¶
Facilitator asks two questions:
- “Is there an existing system already in play that claims to solve this decision?”
- “Is the current landscape colliding (two systems owning the same decision) or is this a gap (no owner)?”
Decision:
- Path A: Adopt/Adapt (decompose a candidate system)
- Path B: Invent (design an MVS using the System Contract)
If uncertain, default to decomposition first.
Path A — Adopt or Adapt (45–70 minutes)¶
A1) One-sentence system spec (45–50)¶
Prompt:
- “In one sentence: what does this system do?”
Use:
- “System X reduces __ failure by optimizing _ decisions through control of , producing artifacts, enforced by constraints, at the ___ unit of analysis.”
If you can’t write this, you don’t understand it yet.
A2) Decompose quickly (50–65)¶
Fill the 10 dimensions at high speed:
- problem frame
- object of control
- unit of analysis
- causality model
- decision type
- artifacts
- boundary rules
- operating mode
- misuse model
- adoption path
Focus prompts:
- “What artifact does it actually produce?”
- “What happens when people avoid it?”
- “How does it get gamed?”
- “Does its causality model match our failure?”
A3) Fit decision (65–70)¶
Choose one:
- adopt / adapt / subordinate / reject
If adapt, write the changes as a delta:
- artifact change
- constraint/default change
- authority boundary change
- cadence/trigger change
Then jump to sections: Constraint + Misuse + Next run.
Path B — Invent an MVS (45–80 minutes)¶
B1) System Contract (45–60)¶
Fill in:
- target situation
- observable failure (already)
- root-cause assumption
- object of control (already)
- decision optimized (already)
- artifact(s)
- constraint + default
- misuse warnings + mitigations
- adoption path
Facilitator prompts to keep it narrow:
- “What is the smallest artifact that makes the decision inspectable?”
- “What constraint forces the tradeoff?”
- “What default triggers when we avoid it?”
B2) Minimal Viable System builder (60–70)¶
Write the MVS in one block:
- Decision:
- Artifact (fields):
- Constraint:
- Default:
- Misuse:
- Mitigation:
If you can’t state it in 10 lines, it’s not minimal.
B3) First-run plan (70–80)¶
Write:
- “We will run this on _ (date) with _ (people).”
- “The artifact will live at ____.”
- “The decider is ____.”
- “The default triggers when ____ happens.”
- “We expect to see _ change within _ cycles.”
6) Constraint + default (mandatory checkpoint) (end of either path)¶
Facilitator asks:
- “How will people avoid this decision?”
- “What rule blocks avoidance?”
- “What happens automatically if they still avoid it?”
Write:
- constraint
- default
- who enforces it
Stop rule: if there is no enforceable constraint, you do not have a system.
7) Misuse rehearsal (mandatory checkpoint)¶
Run three rehearsals (5 minutes total):
- Busy team: “How will teams weaken this to save time?”
- Leadership: “How will this be turned into reporting/control?”
- Politics: “How will someone use this as a shield/veto/weapon?”
For each misuse, write one mitigation by changing:
- artifact, or
- constraint/default, or
- authority boundary
8) Close: commit to a real run¶
End with a decision output:
- “Keep / modify / subordinate / remove” (if reviewing)
- or “Run the MVS once” (if inventing)
Write the commitment:
- Date/time:
- Participants:
- Artifact link/location:
- Success criterion (observable change after 1–2 cycles):
Final rule: if there is no scheduled first run, the session produced theory, not a system.
Optional 90-minute extensions¶
Use only if needed.
Extension 1 — Landscape collisions (add 10 minutes)¶
Prompt:
- “Which existing system’s artifact will this override or replace?”
- “What’s the precedence rule?”
Extension 2 — Sunset clause (add 5 minutes)¶
Prompt:
- “When will we review this system?”
- “What evidence renews it?”
- “What kills it?”